Reference

How 369bet Handles Your Personal Information

This page sets out exactly what data we collect when you use 369bet, how we use it, and what rights you hold over it. Our policy covers account registration, payment activity through JazzCash, Easypaisa and Raast, device access, and how you can request changes…

Account data protectionJazzCash, Easypaisa, Raast payment privacyYour right to access or delete dataCookie and device dataPakistan-region eligibility applies
369bet How 369bet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security controls at the account level to reduce the risk of unauthorised access. Your payment data — whether from JazzCash, Easypaisa or Raast — is handled through encrypted channels, and we do not retain full wallet credentials beyond what is needed for a transaction record. Below are the four areas we focus on.

Account Security

Login sessions on mobile and desktop use OTP verification. Unusual access attempts trigger an account flag that our team reviews before the session is allowed to continue.

Cookie and Device Data

We use session cookies to keep you logged in across page loads and analytics cookies to understand how the mobile site is used. You can adjust cookie preferences in your browser settings.

Retention and Deletion

We hold your data for as long as your account is active or as required under applicable rules. Once you request deletion, we remove identifiable records within our standard processing window.

Payment Data Handling

JazzCash, Easypaisa and Raast transaction references are stored against your account wallet for withdrawal verification only. We do not pass payment identifiers to advertisers.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Choices

If you want to access, correct or remove your data, our support team is the right starting point. Send your request through any of the channels below, quoting your registered mobile number or account email. We aim to respond and confirm receipt before processing your request through our internal data team.

Team online

Live Chat

Open the chat icon in the mobile browser or desktop site to reach our team directly with your privacy or data request.

Email Support

Send a written data request to our support email address. Quote your registered number or account ID so we can locate your record quickly.

Account Settings

Some data preferences, including cookie choices and marketing opt-outs, can be managed directly inside your account settings without contacting support.

Privacy Policy Questions We Hear Often

These are the questions we see most from Pakistan users about how their data is handled on 369bet. If your question is not covered here, use the live chat or email support channel above.

We collect your name, mobile number, email address and the payment identifiers you link during registration — such as your JazzCash or Easypaisa account details. Device and session data is also logged.

Transaction references from JazzCash and Easypaisa are stored against your account for verification purposes. We do not store full wallet credentials and do not share payment identifiers with third parties for marketing.

Yes. Submit a data access request through live chat or email, quoting your registered mobile number. We will confirm receipt and provide the relevant information within our standard processing window.

Contact support via live chat or email and request account deletion. We process the request through our internal data team and remove identifiable records once the review is complete.

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can adjust or block cookies through your browser settings, though some site functions may be affected.

This policy applies to your use of 369bet where access is available. Availability depends on local law and eligible regions in Pakistan. Where local law sets specific data rules, those take precedence.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.